We are seeking an experienced Regular/Senior Business Analyst In this role, you will transform business needs into impactful digital solutions that enhance customer journeys and improve operational efficiency. You'll work closely with business stakeholders, product teams, and engineers in a complex, international, and high-visibility environment, shaping solutions that directly influence passenger experience.
Who are we?
Lufthansa Systems Poland is acclaimed and widely recognized provider of superior services and IT solutions for the aeronautical, logistic and financial industries. As a part of the Lufthansa Group we implement technological solutions and dedicated services.
Why do we need you?
Your responsibilities:
- Gather, analyze, and document business requirements for IT initiatives and products.
- Identify opportunities for process optimization and recommend actionable improvements.
- Translate business needs into product features aligned with strategic business objectives.
- Prepare and maintain analytical documentation, including specifications, process diagrams, and user stories.
- Collaborate closely with technical teams, product owners, and business stakeholders.
- Facilitate workshops and support decision-making processes.
- Apply Design Thinking principles and a user-centric approach to solution design.
Who are you?
Our requirements:
- At least 3 years of experience as a Business Analyst in IT projects.
- Practical experience in requirements engineering for commercial products or customer-facing solutions.
- Ability to identify business needs, define expected outcomes, and translate business strategy into product development initiatives.
- Knowledge of Business Analysis methodologies and Design Thinking.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication and stakeholder management abilities.
- Proactive mindset, ownership attitude, and willingness to challenge existing solutions.
- Ability to build effective cross-functional relationships.
- Creativity, independence, and a results-oriented approach.
- Openness to occasional business travel.
- Fluent Polish and English (B2/C1).
- Readiness to work in a hybrid model - 2 days in the office in Gdańsk
Nice to have:
- Experience working in large-scale international environments and Agile frameworks (e.g. SAFe).
- Knowledge of middleware, web services, mobile, or desktop platforms.
- Familiarity with tools such as Kibana, Google Analytics, Postman, or Insomnia.
- Understanding of REST APIs and system integration concepts, enabling effective collaboration with development teams and participation in interface definition and validation.
What we offer?
- An international working environment, atmosphere that stimulates development,
- Individual career path,
- Lufthansa Group membership benefits,
- Employment Contract,
- Salary in the range of:
- for senior level range of 10 000 - 21 000 zł gross,
- for standard level range of 8 000 - 16 000 zł gross, - Flexible working time and place adjusted to employee’s needs. Possibility of starting your workday between 07:00 and 11:00,
- Workplace adjusted to employee's needs,
- Support for your passion for sports within the local activity group and co-financing Multisport cards,
- Private medical care for employees and their family members.
- Life insurance.
- Modern office in Oliwa – great location and comfortable workspace.
- Atmosphere – small teams, high independence, real impact on the project.
